Privacy

We take out the people. We keep the work.

Before any AI lab sees your data, we remove everything that names a person or a customer. Here is exactly how it works.

BEFORE · STAYS WITH US
From: priya.n@northwind.io
To: john@acme.com

Hi John, the Acme renewal is attached. Call me on +91 98200 41177 if the discount needs sign-off from Rahul.

AFTER · WHAT A LAB SEES
From: PERSON_1
To: CLIENT_PERSON_1

Hi CLIENT_PERSON_1, the CLIENT_1 renewal is attached. Call me on PHONE if the discount needs sign-off from PERSON_2.

Example. Names and numbers are made up.

What we remove

Who the people are.

  • Names, usernames and handles
  • Email addresses and phone numbers
  • Customer and client names
  • Passwords, keys and access tokens
  • Bank, card and ID numbers
  • Photos and profile pictures
  • Home addresses
What we keep

How the work got done.

  • How conversations flow
  • How decisions get made
  • How documents change over time
  • How tickets, deals and orders move
  • How customers were served
  • Who worked with whom, as codes
  • What happened, and when
The journey of your data

Nothing is sold until you approve it.

You see a cleaned sample before any lab does.

Your tools

You choose which tools, teams and years to include.

Secure transfer

Read-only access or an encrypted export.

Cleaning

Software finds personal details. A trained person checks the result.

Your review

You check a cleaned sample and approve it.

Sold under contract

Labs are barred by contract from identifying anyone.

You decide what goes in.

Leave out anything

Skip any channel, folder, mailbox or project. If you are unsure about something, leave it out.

Know the terms

Your contract says what kind of buyer gets the data and what they may use it for.

Client contracts come first

If an agreement with a client says something cannot be shared, it stays out.

FAQ

Privacy questions.

Have another question? Ask us before you sign.Start with your estimate →
01Can former employees be identified?

We remove everything that names them. Every name, email and handle becomes a code like PERSON_1, and photos and phone numbers are taken out. Labs are also barred by contract from trying to work out who anyone is.

02What about our customers?

Customer names and contact details are replaced with codes. If a client contract does not allow sharing, that client's data stays out entirely.

03Do we see what the lab will see?

Yes. You review a cleaned sample before anything is sold. If you are not happy with it, nothing moves.

04Can we change what we share later?

Yes. Before a sale, you can remove anything you included. Tell us and we take it out.

05What can labs do with the data?

Train and test AI models, under the terms in their contract. They cannot try to identify people, and they cannot resell it.

Still unsure? Talk it through with us.

See your range first. We answer every question before you decide.